Privacy Policy
At SecureIDV, your privacy and data security are our top priorities. This Privacy Policy explains how we collect, use, store, and protect personal information when you use our verification services, software, and APIs.
By accessing or using our services, you agree to the practices described herein.
We may collect the following types of information:
- Personal Information: Names, email addresses, phone numbers, government-issued IDs, selfies, or facial images provided for verification
- Behavioral Data: Interaction with our platform, device information, IP address, login activity
- Transaction Data: Payment details and subscription information (processed securely via payment providers)
- Third-Party Data: Information from authorized databases, risk scoring services, or public records to enhance verification accuracy
We use the information we collect to:
- Perform identity verification, facial recognition, age estimation, and risk scoring
- Ensure compliance with KYC, AML, and other regulatory requirements
- Provide customer support and service updates
- Improve our software, APIs, and platform features
- Detect and prevent fraud, unauthorized access, and misuse of services
3. Data Sharing and Disclosure
We do not sell your personal information. We may share data under these circumstances:
- With authorized third-party verification services or risk scoring providers
- With regulatory authorities, if required by law
- With service providers helping us deliver our platform, under strict confidentiality agreements
4. Data Storage and Security
- All personal data is encrypted both in transit and at rest
- We implement strict access controls and audit logging to protect your information
- Data is stored in secure servers located in compliant regions, following GDPR, PIPEDA, and international standards
5. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access, correct, or delete your personal data
- Withdraw consent to processing of your information
- Request a copy of your data in a portable format
- Object to certain types of data processing
To exercise these rights, please contact: [email protected]
6. Cookies and Analytics
We may use cookies, analytics tools, and similar technologies to:
- Improve user experience
- Monitor platform usage
- Optimize performance of our website and services
You can manage cookie preferences through your browser settings.
7. Retention of Data
We retain personal data only for as long as necessary to:
- Fulfill verification services and contractual obligations
- Comply with legal and regulatory requirements
- Maintain records for fraud detection and security purposes
After this period, data is securely deleted or anonymized.
8. Updates to This Privacy Policy
SecureIDV may update this Privacy Policy from time to time. We recommend reviewing it periodically. Changes take effect immediately upon posting on our website.
For any questions regarding this Privacy Policy or data privacy concerns, contact us at:
Email: [email protected]
Phone: +1 (647) 590-4423
By using SecureIDV services, you acknowledge that you have read and understood this Privacy Policy.